LangGig Privacy Policy
Last Updated: November 13, 2025
Introduction
LangGig ("we") attaches great importance to the protection of your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you use the freelance task services provided by the LangGig platform (hereinafter referred to as "the Platform").
Please read and understand this Privacy Policy carefully before using our services. Once you begin using the Platform's services, it indicates that you have agreed to the contents described in this Privacy Policy.
I. Information We Collect
To provide and optimize our services to you, we collect the following types of information:
· Information you provide:
o Account Information: When you register an account, we collect your name, email address, username, password, and account information used for payment withdrawals (such as PayPal account).
o Profile Information: Profile information you choose to provide, such as skills, experience, country/region, etc.
o Task Content and Results: All "task content" (provided by clients) that you process during task completion and the "task results" you submit.
o Communication Records: Communication content you provide when contacting our customer service team, as well as necessary communications with the Platform or clients to complete tasks.
o Identity and Tax Information: To meet cross-border payment, tax compliance and anti-money laundering (AML) requirements, when you withdraw amounts exceeding a certain threshold, we may need to collect and verify your identification documents (such as passport, ID card) and tax identification numbers (such as US W-8BEN form information), etc.
· Information we automatically collect:
o Device and Log Information: When you access the Platform, we automatically collect your device's IP address, browser type and language, operating system, access time and date, and your browsing and clicking behavior within the Platform.
o Cookies and Similar Technologies: We use technologies such as cookies and pixel tags to identify your browser, remember your preferences, understand how you use our services, and enhance your user experience. You can manage cookie preferences in your browser settings.
· Information obtained from third parties:
o We may obtain limited information from third-party services (such as payment processors) to complete transactions and perform identity verification.
II. How We Use Your Information
We only use your information for the following explicit purposes:
· Account Registration, Payment of Remuneration, Service Provision and Maintenance: Create and manage your account, assign tasks, process your token earnings and withdrawal requests.
· Communication and Support: Send you service-related notifications (such as task updates, policy changes), respond to your inquiries, and provide customer support.
· Service Improvement and Optimization: Analyze user behavior and data to improve platform functionality, develop new services, and enhance overall user experience.
· Security and Compliance: Detect and prevent fraud, abuse, and security risk behaviors, and comply with applicable laws, regulations or legal processes.
III. How We Share and Disclose Your Information
We do not sell your personal information. We only share your information in the following limited circumstances:
· To Complete Services: To facilitate payment processing, we share necessary payment information with third-party payment service providers (such as PayPal, Stripe).
· Legal Compliance: If required by law or to respond to valid legal processes (such as subpoenas, court orders), we may disclose your information.
· Protection of Rights and Safety: To protect the rights, property and safety of LangGig, our users or the public from harm, we may share information when necessary.
· Business Transfers: In the event of a merger, acquisition or asset sale, we may transfer your information to the new owner.
· Affiliated Companies: For the purposes described in this policy, we may share your information with our global affiliated companies.
IV. Data Retention
We only retain your personal information for the time necessary to achieve the purposes described in this policy. For example, account information will be retained for the duration of your account's existence. After you cancel your account, we will delete or anonymize your personal information within a reasonable time, unless we are required by law to retain it for a longer period.
V. Data Security
We employ industry-standard security measures (such as SSL encryption) to protect your personal information from unauthorized access, use, modification or disclosure. However, please note that no method of Internet transmission or electronic storage is 100% secure.
VI. Your Rights
Depending on the laws of your region, you may have some or all of the following rights:
· Access and Correction: You have the right to access personal information we hold about you and request correction of inaccurate information. Please contact us at [email protected]. For security purposes, we may request proof of identity.
· Deletion: You have the right to request that we delete your personal information.
· Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your information.
· Data Portability: You have the right to obtain information you have provided to us in a structured, common and machine-readable format.
· Withdrawal of Consent: If your information is processed based on consent, you have the right to withdraw consent at any time, but this does not affect the lawfulness of processing based on consent before withdrawal.
· Complaints: You have the right to lodge a complaint with the data protection authority in your country.
To exercise these rights, please contact us at [email protected].
VII. International Data Transfers
LangGig is a global platform, and your information may be transferred and processed among us and our affiliated companies and service providers located around the world. Data protection laws in these countries may differ from the laws in your country/region. In such cases, we will take appropriate measures (such as using standard contractual clauses) to ensure that your information receives protection at a level equivalent to this policy.
VIII. Children's Privacy
Our services are not directed to individuals under the age of 16 (or a higher age as required by law in your country/region). We do not knowingly collect personal information from children. If we discover that we have collected personal information from children, we will delete it as soon as possible.
IX. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted as an updated version on the Platform and the "Last Updated" date at the top will be updated. We encourage you to review this policy regularly. If changes are significant, we will notify you in a prominent manner (for example, by posting a notice on the Platform or sending you an email).
X. Contact Us
If you have any questions, comments or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]